Privacy Policy

Last updated: September 9, 2024
Decoration
Privacy Policy

Prime Facilities Group

At Prime Facilities Group, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This privacy policy outlines how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and business details.
  • Transaction Data: Payment details, billing addresses, and records of services provided.
  • Service Data: Information related to laundry, file storage, washroom services, fire safety services, pest control services, and pick-up/delivery services provided to your business.
  • Website Data: IP addresses, cookies, and usage details for improving our website experience.
2. How We Use Your Information

We use your data for the following purposes:

  • To provide and manage our commercial laundry, file storage, washroom services, fire safety services, pest control services, and pick-up/delivery services.
  • To respond to inquiries and process orders efficiently.
  • To maintain accurate financial and service records.
  • To comply with legal and regulatory requirements.
3. Sharing Your Information

We may share your personal data with trusted third parties, such as:

  • Service providers involved in delivering our services.
  • Financial institutions for payment processing.
  • Regulatory authorities where required by law.

We ensure that any third parties adhere to GDPR standards to safeguard your information.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or loss.

5. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request the deletion of your data where appropriate.
  • Restriction: Request a restriction on processing your data.
  • Objection: Object to certain types of data processing.
  • Data Portability: Request to transfer your data to another organization.

To exercise these rights, please contact us at [Insert Contact Information].

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

7. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Prime Facilities Group

We may update this policy from time to time to reflect changes in our practices or legal requirements. Please review this policy regularly for updates.